I deposited NEM without attaching a message - what should I do?

*Regarding Messages

NEM connects users through messages to allow multiple users to deposit to the same address.

When no message appears, it means that the transfer may not have reached its destination properly, so make sure to confirm the withdrawal address beforehand.

We can investigate cases where XEM is mistakenly withdrawn. This requires verifying your identity and the deposit amount. Please contact us at our Inquiry Page.