When virtual currency is transferred from an external wallet to a Zaif account, a transaction ID is usually displayed.
In the case of Bitcoin, you can the enter the transaction ID on a website such as Blockcypher to investigate the status of your Bitcoin deposit or withdrawal.
Important Note：
*Please understand that we cannot investigate deposits that have not arrived onto the Zaif platform.
*Transactions also may be delayed based on the transfer amount or other external factors.
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