Can minors also register an account / verify their identities?

Minors can also verify their identities.

However, minors under the age of 20 must provide certified documents that prove the relationship between themselves and a parental guardian (or guardian of a minor), identity verification documents to confirm their identity, and a guardian consent form.

Identity verification documents for users under the age of 20:

Please upload the following three documents to the Identity Verification page.

1.Identity verification document (one of the following: student ID, driver’s license, etc.　　　　　　      ※For details refer to the examples of acceptable identity verification documents)

2.Parental guardian consent form

3.Certification documents that prove the relationship between the minor and parental guardian (one of the following documents: resident card, family register, health insurance card, maternity passbook)

1.Examples of acceptable identity verification documents

<One of the following documents>

● Resident card (if your address is different than the one displayed on the front side you must also include an image of the back side)

● Driver's license (If your address is different than the one displayed on the front side you must also included an image of the back side. *Must be stamped by the Public Safety Commission. Hand-written will not be accepted)

● Individual Number Card (Individual Number Notification Cards are not accepted)

● Japanese passport / visa (an image of the page where your address is written is also required)

Or

<In the case of public certifications issued by a government agency without a face picture, you must submit one of the following combinations of two documents>

● One public certification issued by a government agency (health insurance card, resident card, etc.) + one utility bill receipt (electricity / gas / water bill)

● Two public certifications issued by a government agency

*The utility bill must display the customer's name and address and an issue date

*Documents that have no expiration date are only valid until three months after issuance

Important Note:

・Please only upload certifications that are within the expiration date.

・Please only upload identity verification documents without an expiration date (resident cards, utility bill, registers, etc.) that have been issued within the past three months.

・Temporary licenses and international licenses cannot be used as identification papers.

・Please note that driver’s licenses with holes in them will not be accepted.

・Please upload clear color images taken of the original item by a digital camera or smartphone.

・Black and white images, hard-to-read images, images of copied documents, and documents that appear edited will not be accepted.

・Even in the case when there are no problems with the uploaded documents, we reserve the right to ask customers to re-apply using different images such as selfies (a picture of oneself that includes identification documents with a picture of the individual’s face, and a separate memo that includes “Zaif”, “submission date” and a purpose such as “Open an account” ) based on our judgment.

※ For security reasons we cannot answer any questions about our evaluation criteria. We ask for your understanding.

2.　Parental guardian consent form

The parental guardian consent form can be downloaded as a PDF by clicking the button below. Please print and fill it out after carefully reading the precautions.

Either make a color scan of the filled out document, or take a picture of it, and upload the data through Identity Verification Documents.

The minor should write his or her own name on the minor name line.

Once the two parental guardians have confirmed, they should enter both of their names on the parental guardian name line.

If there is only one parental guardian, it is fine to write only one name.

※However, if two parental guardians are recorded on the certification document proving the relationship between the minor and the parental guardians, then consent from both is required. 　　{Download parental guardian consent form}

Notes:

・Please upload clear color images taken of the original item by a digital camera or smartphone.

・Hard-to-read images and documents that appear edited will not be accepted.

・Even in the case when there are no problems with the uploaded documents, we reserve the right to ask customers to re-apply using different images such as selfies (a picture of oneself that includes identification documents with a picture of the individual’s face, and a separate memo that includes “Zaif”, “submission date” and a purpose such as “Open an account” ) based on our judgment.

* For security reasons we cannot answer any questions about our evaluation criteria. We ask for your understanding.

3.Certification documents that prove the relationship between the minor and parental guardian

Please prepare a certification document proving the relationship between the minor and parental guardian after reading the following precautions.

①Please confirm that the relationship is definitely recorded on the certification document.

②Please confirm that the address and parental guardian name(s) are the same as those written on the parental guardian consent form.

③Please confirm that the minor’s name and address are the same as those on the agreement and identity verification documents.

<One of the following documents>

● Resident card

● Family register

● Health insurance card ※Limited to those that state familial relationships such as "husband, wife, child, etc."

● Maternity passbook

Important Note:

・Please only upload certifications that are within the expiration date.

・Please only upload identity verification documents without an expiration date (resident cards, utility bill, registers, etc.) that have been issued within the past three months.

・Please upload clear color images taken of the original item by a digital camera or smartphone.

・Black and white images, hard-to-read images, images of copied documents, and documents that appear edited will not be accepted.

・Even in the case when there are no problems with the uploaded documents, we reserve the right to ask customers to re-apply using different images such as selfies (a picture of oneself that includes identification documents with a picture of the individual’s face, and a separate memo that includes “Zaif”, “submission date” and a purpose such as “Open an account” ) based on our judgment.

*For security reasons we cannot answer any questions about our evaluation criteria. We ask for your understanding.

{Parental guardian consent form}