What documents do I need to submit for identity verification if I live outside of Japan?

As of August 2022

We are currently not accepting applications for opening an account for customers residing overseas.
In addition, even if you are a customer who has completed identity verification in the past, we may refuse to use it at our discretion.

After taking a picture of the document that includes your name, current address, and date of issue, upload the image file in either JPEG or PNG format to the Identity Verification Documents page.

Required documents for Identity verification

● Passport (The page of your passport where your current address written is also required. The address page usually is on the last page of the passport, which it is called “Information of bearer” on some passport. )

● Selfie of yourself holding photo page of your passport and a memo that includes “Zaif”, “submission date” and a purpose such as “Open an account”

*We may request you to upload another official certificate in some cases.

Notes:

・Please only upload certifications that are within the expiration date.

・Please upload clear color images taken of the original item by a digital camera or smartphone.

・Black and white images, hard-to-read images, images of copied documents, and documents that appear edited will not be accepted.

・If you don’t have a passport or there is no address page on your passport, please submit another official certificate issued by government which has address and your photo in it.

・The address registered in Zaif and the address on the document submitted need to be written in English.

・Please enter your name with your mother tongue and English notation on your Zaif account. If there is no description of the name with your mother tongue on the documents submitted, please enter your name in English notation on both of the Name blank.

・We can’t accept bank statement or phone bill as identity verification documentation.

・Please contact to Support if you have any questions about valid documents.