I want to close my account.

Please contact us from the "Contact Support" page.

We will close your account after confirming your identity. We apologize for any inconvenience.

Please provide us your information from the "Contact Support" page.

After closing your account, you won't be able to login.

Please take make sure to withdraw all remaining coins and Japanese yen in your account before closing your account.

Important Note:

If the submitted information does not match our registered information, or if there is no registered information, or if the information is obviously not present, we may not be able to proceed with closing your account. Please be sure to enter your correct basic information before closing your account.