Q&A／Support

Promoted articles

• I can’t log in anymore.
• I forgot my password. What should I do?
• I am getting a message “Cannot verify token code”, and am unable to login to Zaif.
• How to Set up 2-factor authentication
• If I change my device, can I still use the 2-factor authentication app?
• I would like to stop using 2-factor authentication.
• What to do if you do not receive an authentication code (SMS)
• Tell me how to make a deposit through Bank Transfer.
• Tell me how to make a deposit through Convenience Store Payments.
• How can I withdraw Bitcoin (BTC)?
• How can I withdraw Ethereum?