Q&A／Support

Promoted articles

• When I open my Transaction History or other CSV files, they are corrupted. What should I do?
• Can I make Deposits or Withdrawals?
• Can I conduct trades?
• I can’t log in anymore.
• I forgot my password. What should I do?
• I am getting a message “Cannot verify token code”, and am unable to login to Zaif.
• How to Set up 2-factor authentication
• If I change my device, can I still use the 2-factor authentication app?
• I would like to stop using 2-factor authentication.